Frequently Asked Questions

Everything you need to know about LingSwap.

How does the matching system work?

When you press 'Find Partner', our system instantly matches you with a native speaker of your target language who is also online and ready to practice. The matching considers language pairs, proficiency levels, and availability to ensure great conversations.

Is LingSwap free to use?

Yes! Our free plan includes 10 audio recordings, 2 daily calls, and access to all core features. VIP members get extended limits, priority matching, and faster queue times.

What languages are supported?

We support over 50 languages including Spanish, French, German, Portuguese, Italian, Japanese, Chinese, Korean, Russian, Arabic, and many more. You can also specify accent preferences.

How do I give and receive feedback?

After a call or when reviewing recordings, you can provide text or audio feedback. Focus areas include pronunciation, grammar, fluency, vocabulary, and naturalness. All feedback is constructive and aimed at helping learners improve.

Is my data secure?

Absolutely. We use enterprise-grade security including encrypted connections, secure authentication, and strict privacy controls. You have full control over your data and who can contact you.